Gorgias

Polytomic connects to Gorgias using one of two methods:

• API key authentication
• Private application client ID and secret

API key authentication

1. In Polytomic, go to Connections → Add connection → Gorgias:

2. Enter your Gorgias domain.
3. Select API key as you authentication option.
4. Paste your Gorgias user email address and API key in Polytomic.
5. Click Save.

Private application authentication

If you created a private application in Gorgias with its own client ID and secret, you can use that to authenticate to Polytomic in the following manner:

1. In Polytomic, go to Connections → Add connection → Gorgias:

2. Enter your Gorgias domain.
3. Select Private application as your authentication method.
4. Paste your Gorgias private application's client ID and secret in Polytomic.
5. Click Save.

Syncing from Gorgias

Use Bulk Syncs to sync all your data from Gorgias to your data warehouses, databases, and cloud storage buckets like S3.

Use Model Syncs to sync your Gorgias data to other SaaS applications, spreadsheets, and webhooks.