Source and destination

Polytomic connects to Intercom using OAuth and requires an Intercom account with read-write permissions. While not required, we recommend you create a user in Intercom exclusively for Polytomic so that the import logs in Intercom distinguish Polytomic syncs from manual uploads.

  1. In Polytomic, go to ConnectionsAdd ConnectionIntercom.

  2. Click Connect to Intercom to authenticate to your Intercom instance using OAuth.

  1. Click Save.