Zendesk Support

Configuring Zendesk Support with Polytomic On Premises

You will need to setup a new OAuth client for Polytomic if you intend to connect Zendesk Support to Polytomic. An OAuth client may be created in your Zendesk Support domain by visiting:


Your valid redirect URLs must include {POLYTOMIC_URL}/connect/zendesk_support.

Once you have set up the OAuth client, you will need to provide to Polytomic the following environment variables:


You will need to ensure Zendesk can communicate with Polytomic. Zendesk publishes the IP ranges they use on their support page.