Polytomic connects to Freshdesk using a Freshdesk API key.
In your Freskdesk portal, obtain your Freshdesk API key by going to Profile Settings → Your API Key in the sidebar on the right. For more detail please review Freshdesk's documentation.
In Polytomic, go to Connections → Add Connection → Freshdesk.
Enter your Freshdesk subdomain in Polytomic Subdomain field.
Paste your Freshdesk API key in Polytomic's API key field.
- Click Save.
Updated 10 months ago