Freshdesk

Source and destination

Polytomic connects to Freshdesk using a Freshdesk API key.

  1. In your Freskdesk portal, obtain your Freshdesk API key by going to Profile Settings → Your API Key in the sidebar on the right. For more detail please review Freshdesk's documentation.

  2. In Polytomic, go to Connections → Add Connection → Freshdesk.

  3. Enter your Freshdesk subdomain in Polytomic Subdomain field.

  4. Paste your Freshdesk API key in Polytomic's API key field.
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  5. Click Save.