Source and destination

Polytomic connects to Freshdesk using a Freshdesk API key.

  1. In your Freskdesk portal, obtain your Freshdesk API key by going to Profile SettingsYour API Key in the sidebar on the right. For more detail please review Freshdesk's documentation.

  2. In Polytomic, go to ConnectionsAdd ConnectionFreshdesk.

  3. Enter your Freshdesk subdomain in Polytomic Subdomain field.

  4. Paste your Freshdesk API key in Polytomic's API key field.

  1. Click Save.