Invalid Reference Removed

Example warning

Removed invalid reference to "person" with value "[email protected]".

Warning description

This happens when the CRM rejects a record update/create because an invalid value was written to a relationship field and the sync is configured to remove invalid relationships.

In CRMs, certain fields may contain links to other records. If such a field is setup, it must contain a valid reference to another record. The record will produce an error if the CRM cannot locate a record for the related entity type. With the advanced sync Remove invalid relationship ID references turned on, Polytomic will remove the relationship value from the record and reprocess the record.