Enrichment Failed

Example warning

Enrichment failed for 6 records: API Key does not have the correct permissions. Please use a master key.

Warning description

When running an enrichment sync with fields from your enrichment provider (e.g. Apollo, ZoomInfo, etc) there may be situations where your enrichment provider fails to return data. A common reason is misconfiguration of the provider's API key.

Polytomic will log these enrichment failures as warnings but otherwise continue running the sync; the record will still be written to its destination system albeit with blank enrichment values.

Warning symptoms

Some of the fields you expect to be enriched are not.

Other information

While enrichment might fail, the latest version of the record will still be sent to the destination system.