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Resyncing your data

On occasion you may want to force data to re-sync, often because something in your destination was changed incorrectly outside of the Polytomic sync.

In order to increase efficiency, Polytomic syncs detect if the record has changed since your last sync, and will not re-send a record with no changes. This happens based upon the individual field values, or a Tracking Field if one was set up on the related model.

To circumvent this, you can navigate to the sync status and click Force full resync, which will ignore any caching.

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Force full resync efficiency gains

If you know specifically what records need to be resynced, you can temporarily add model filters to the sync. This will avoid resyncing every record in the sync, and therefore keeping much of the efficiency normally lost by a forced full resync.