Duplicate Salesforce records: 00Q5f00000BA56pEAZ, 00Q5f00000AAvb4AB
This warning happens when Polytomic receives multiple records for a single identity value during an update-only sync. This happens when Polytomic looks up a single record for update, but Salesforce returns multiple records for a single identity value. This is different from the Duplicate Identities warning, which indicates the source is producing duplicate records.
For example, consider an update-only sync:
|Phone (Identity Value)||First Name||Last Name|
|Phone (Identity Value)||First Name||Last Name||Salesforce Record ID|
Polytomic will attempt to update both of these records, which is often an unexpected operation.
- Records have unexpected values
Updated 4 months ago