Dialpad

Polytomic connects to Dialpad using your Dialpad API key.

1. In the Dialpad portal, obtain your Dialpad API key by going to Admin Settings → My Company → Authentication → API Keys → Add Key. For more detail please review Dialpad's instructions.

2. In Polytomic, go to Connections → Add Connection → Dialpad.

3. Paste your Dialpad API key in Polytomic's API key field.

4. Click 'Save'.

Syncing from Dialpad

Use Model Syncs to sync from Dialpad to your SaaS applications and spreadsheets

Use Bulk Syncs to sync from Dialpad to your data warehouses, databases, and cloud storage systems like S3.

Syncing SMS Messages from Dialpad

Dialpad's SMS Messages collection provides no way to obtain historical data. Turning on a Polytomic sync means that Polytomic will only sync messages going forward.

This also means that, when forcing a full resync of this collection, no historical data will actually be resynced. Instead, the destination schema will be regenerated and only messages from that point in time will be synced.