Polytomic connects to Freshdesk using a Freshdesk API key.
Obtain your Freshdesk API key from your Freshdesk 'Profile Settings' page (see Freshdesk's documentation here).
In Polytomic, go to Connections → Add Connection → Freshdesk.
Enter your Freshdesk subdomain in Polytomic Subdomain field.
Paste your Freshdesk API key in Polytomic's API key field.
- Click Save.
Updated about 1 month ago